Privacy Policy – Gladstone Park Plumbing Group

Effective Date: 2026

Gladstone Park Plumbing Group (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us for plumbing services.

1. Information We Collect

When you interact with our website or use our services, we may collect personal information, including but not limited to:

• Name, email address, phone number, and postal address

• Information you provide when requesting a quote or submitting a contact form

• Any reviews or feedback you provide

We also automatically collect non-identifiable information, such as:

• Your IP address

• Browser type and version

• Pages visited and actions taken on our site

2. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide plumbing services

• Send information or updates about our services, if you’ve opted in

• Improve and personalise your experience on our website

• Monitor website usage and performance through analytics tools

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers helping us manage our website or services (e.g., Google Analytics, email forwarding)

• Law enforcement or regulators if required by law

4. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes using secure hosting, encrypted forms, and access controls.

5. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyse traffic, and improve our services. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information

• Request corrections to your information

• Opt out of marketing communications

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the effective date. Please check back periodically to stay informed.

9. Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

Tony Norrish
Gladstone Park Plumbing Group Pty Ltd
Email: tony@gpplumbing.net.au